FAQS
1. What is the purity of your products?
Our peptides, proteins, and small-molecule active products undergo strict purification processes, achieving a purity level of 99% or higher, meeting international pharmaceutical standards to ensure high quality and stability.
2. What industries do your products apply to?
Our products are widely used in biopharmaceuticals, scientific research, medical aesthetics, functional foods, and sports nutrition, supporting drug development, cell research, anti-aging skincare, and biomarker applications.
3. Do you offer custom synthesis services?
Yes, we provide custom synthesis services for peptides, proteins, and small molecules, allowing modifications in sequence, functional groups, and purification methods to meet specific research and application needs.
4. How should peptide products be stored and used?
Most peptide products should be stored at -20°C or -80°C to prevent degradation, avoiding repeated freeze-thaw cycles. Depending on solubility, appropriate solvents such as sterile water, PBS, or DMSO should be used for reconstitution. Specific storage and usage recommendations can be found in the product documentation.
5. Do you provide product quality reports?
Yes, we provide COA (Certificate of Analysis), HPLC purity analysis, MS mass spectrometry data, and other quality control reports for all products, ensuring traceability and reliability.
6. Do your products meet international quality standards?
Yes, our production process strictly follows GMP and ISO quality management systems, ensuring that all products meet international pharmaceutical and research-grade standards.
7. How do you ship products? Do you offer global delivery?
We use cold-chain shipping to maintain product integrity during transportation. We offer worldwide delivery and will select the best logistics solution based on your location.
8. How can I place an order?
You can place an order directly through our official website or contact us via email or phone to request a quote and purchasing details. For custom orders, our team provides personalized assistance.
9. Do you offer technical support?
Yes, our expert team provides technical consultations, product selection guidance, and experimental support to help optimize research protocols and enhance efficiency.